Privacy Policy

Diligent Health Solutions (“Diligent Health Solutions”) respects the privacy of visitors to the Diligent Health Solutions website, www.diligenthealthsolutions.com (the “Website”). This Privacy Policy is provided to describe how Diligent Health Solutions may collect, use, protect, and in some cases, disclose, personally identifiable information, such as your name or contact information (“Personal Data”) you may submit through the Website. The provisions of this Privacy Policy apply only to Personal Data collected via the Website.

By using the Website, and in particular when you submit information through the Website, you acknowledge that you understand and agree to the terms of this Privacy Policy. Diligent Health Solutions may change this policy from time to time without notice by updating the Privacy Policy on the Website. Your use of the Website after any change indicates your continued understanding of, and agreement to, the revised policy, so please review the Privacy Policy periodically to be sure you are familiar with our current policy, especially before you provide any Personal Data.

Personal Data and Uses and Disclosures

Diligent Health Solutions collects and uses Personal Data that you provide to us voluntarily, such as when you submit a question or comment online or apply for a job through our Careers page. You do not have to provide any Personal Data to visit the Website, but Diligent Health Solutions may be limited in the ability to provide certain information to you in that case.

Diligent Health Solutions may use your Personal Data to respond to your inquiry, consider your application for employment, to develop a business or professional relationship with you, to comply with applicable legal requirements, to enforce our rights such as under the Terms of Use, or for everyday business purposes such as website management, research and product development. Diligent Health Solutions does not sell any of your personally identifiable information for marketing or advertising purposes.

Diligent Health Solutions may share your Personal Data with its agents, contractors or partners in connection with services that these individuals or entities perform for, or on behalf of, Diligent Health Solutions in connection with such Personal Data. These individuals or companies are restricted from using the Personal Data in any way other than to provide such services.

Non-Personal Data

This Privacy Policy places no restriction on the use of non-personally identifiable information Diligent Health Solutions collects from your visit, or de-identified or aggregated information. Diligent Health Solutions has no obligation to, and will not, treat as confidential any information that you provide that is not personally identifiable, such as questions, comments, ideas, or suggestions. By providing such information to us, you understand and agree that Diligent Health Solutions has no obligation to you whatsoever regarding that information and is free to disclose it through any means and use it for any purpose and without compensation to you.

Web Tools

To enhance the Internet experience on the Website, Diligent Health Solutions may use various Internet technologies such as ‘cookies,’ ‘action tags,’ ‘web bugs,’ ‘.gif tags,’ and ‘JavaScript’ (together, “Web Tools”). Web Tools are files or tools that are placed on your computer in order to identify your Web browser and the activities of your computer on the Website. Diligent Health Solutions may use these technologies to customize and enhance the Internet experience of individual users. When you revisit the Website, Diligent Health Solutions may recognize you by a Web Tool and customize your experience accordingly. For example, once you have completed the Careers page registration process, a cookie may be used to avoid having you register again. You may decline Internet cookies, if any, by using the appropriate feature of your Web browser software, if available. If cookies are disabled, however, all features of a Website may not operate as intended.

Security

Please note that while Diligent Health Solutions has endeavored to create a secure and reliable site for users, the confidentiality of any communication or material, including any personal information contained within it, transmitted to/from Diligent Health Solutions via the Website or e-mail cannot be guaranteed. There is always some risk involved when submitting data over the Internet. Diligent Health Solutions cannot guarantee that the Website is 100% safe from illegal tampering or “hacking.” Once received, Diligent Health Solutions maintains reasonable administrative, technical, and physical safeguards to protect your Personal Data, however, no system is completely secure or error-free. Diligent Health Solutions does not, and cannot, guarantee the complete security of your Personal Data.

Storage and Processing Location

This site is owned and operated by Diligent Health Solutions in the United States, but the Personal Data you provide may be accessible to our affiliates, vendors and suppliers in other countries. If you are visiting the Website from a country other than the United States, your Personal Data collected through the Website will be transferred outside of your country. The level of legal protection for Personal Data is not the same in all countries and the laws may be more protective in your country than in countries where we process your information; however, we will take reasonable efforts and security measures as described in this Privacy Policy in an effort to keep your Personal Data secure.

If you do not consent to having your personal information processed and stored in the United States, please do not provide it to us. By using the Website, and in particular when you submit Personal Data through the Website, you consent to the collection, storage, and processing of your Personal Data in the United States and in any country to which we may transfer your information in the course of our business operations.

Children

The Website is not intended or designed to attract children under the age of 13. Diligent Health Solutions does not knowingly collect Personal Data from any person under the age of 13. If Diligent Health Solutions becomes aware it has inadvertently collected such information, it will take steps to delete it.

Other Sites

The Website may contain links to other sites not owned or operated by Diligent Health Solutions that we believe may offer useful information. This Privacy Policy does not apply to those sites. You should refer to information provided directly by those sites to learn about their privacy policies and data collection/distribution procedures.

For California Residents

Last Updated: June 8, 2020

Protecting your privacy is important to Diligent Health Solutions (“Diligent Health Solutions”). This Diligent Health Solutions California Privacy Policy (“California Policy”) describes how Diligent Health Solutions collects, uses, discloses and safeguards the personal information you provide on Diligent Health Solutions’ website, www.diligenthealthsolutions.com and through or in connection with our mobile apps (the “Apps”) or other software- and Internet-enabled programs and services sponsored by Diligent Health Solutions (the “Sites”), as well as information collected when you otherwise communicate or interact with Diligent Health Solutions.  This California Policy reflects our compliance with applicable California law, including the California Consumer Privacy Act.  Please see our general privacy policy above for more information regarding how Diligent Health Solutions collects, uses, discloses and safeguards personal information.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Diligent Health Solutions and the Site do not recognize DNT.

Your California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.  To make such request, please contact us as shown below.  Please allow up to 45 days for us to process your request.  You may submit such a request once per year.  To process your request for access or deletion, we must be able to verify your identity to a reasonable degree of certainty.  We may use a third-party verification service for that purpose.  To verify your identity, you must provide the required information when completing the online request form or making a request.  We may ask you to provide your contact information and additional identifiers based on your relationship with us.  You also may designate an authorized agent to make a request on your behalf. When you use an authorized agent to submit a request for access or deletion, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us.  We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

California law also provides you with the following rights with respect to your personal information:

  • The right to know what personal information we have collected, used, and disclosed about you. Diligent Health Solutions does not sell your personal information. To submit a request to know, you may click here
  • The right to request that we delete any personal information we have collected about you.  To submit a request for deletion, you may click here

Your exercise of these rights will have no adverse effect on the price and quality of our products or services.