Patient Engagement2019-05-16T04:13:38+00:00
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Patient Engagement

In partnership with health-focused organizations, we create and implement multi-faceted, multi-channel patient engagement programs designed to educate and support, leading to better health outcomes.

At Diligent, every patient engagement program is unique, customized to your goals and those of the patients you serve. We have expertise in all components you may choose to incorporate into your program, including:

  • Disease state education
  • Medication education and support

    • Understanding and dealing with side effects
    • The importance of adherence
    • Managing titration
    • Automated medication reminders
  • Therapy support for new patients through scheduled calls with nurses
  • Support of at-home devices when intervention is needed
  • Improving quality of life while undergoing treatment
  • Patient counseling and behavior modification
  • Hospital pre-admission and post-discharge communication

    • Prescription refill reminders to increase adherence
  • Education on available Patient Assistance Program

    • Guided transfer to co-pay program
  • Tailored post-contact fulfillment

CONTACT US FOR MORE INFORMATION OR TO SCHEDULE A SITE VISIT.

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