Inside Pharmaceutical Sales2019-05-16T04:08:54+00:00

Inside Pharmaceutical Sales

Diligent’s Inside Sales Specialists—some of whom are Healthcare Professionals who have “carried a bag”—extend the sales and messaging “reach” of our pharma, medical device and biotech clients.

Our highly-experienced marketers and operational managers will partner with you to design programs that meet your strategic objectives, including filling the informational void caused by vacant or under-served territories, reaching health practices and hospitals not accessible to field-based teams, and supplementing your own phone-based and digital marketing efforts

Our Sales Specialists deliver programs with measurable results, so that success can be objectively determined.

Diligent’s areas of expertise include:

  • Detailing:
    Providing HCPs with scientific information about a specific drug, including its benefits and potential side effects.
  • Drug Sampling:
    Offering drug samples to licensed practitioners, in accordance with client processes and federal regulations.
  • Profiling:
    Pre-launch identification and analysis of key prescriber targets.
  • HCP Education & Awareness:
    Providing educational messages on new drugs approved by the FDA or drugs that have received an expanded approval.
  • Formulary Changes:
    Notifying HCPs on major formulary changes for generic and brand-name drugs.
  • Rx-to-OTC Switch:
    Notifying HCPs of drugs in the process of transferring from prescription to non-prescription status.

We also have experience navigating through hospitals and health systems to determine procurement processes and speak to key decision makers as needed.

Diligent has multi-channel communication capabilities. Your program will be conducted through the channel(s) best suited to your specific objectives.



medical information

Medical Information

patient engagement

Patient Engagement

Inside Pharmaceutical Sales

Wearable Medical Device Support

Customer Care and HUB Services

Health Information Content

Product Recall Support

Post-Discharge Case Management