Supporting patients

Supporting patients through treatment side effects

An emerging pharma company with an oncology drug in late-stage clinical trials and a limited budget began planning their outsourcing strategy. The drug had promising efficacy but only if patients could endure the side effects that often occurred in the early months of treatment.

Learn how a highly-skilled team, using text and phone, provided a cost-effective patient concierge program to educate patients on the expected adverse effects and their typical duration. Also learn how that program led to providing an efficient suite of interrelated solutions, including Medical Information, 24/7 patient support, virtual MSL services, and conference/symposium support.