Unsurpassed Experience, Unwavering Commitment
Founded by Life Science industry veterans Mary Anne Greenberg and Ron Abel, Diligent is a woman-owned, multifaceted healthcare communication center serving the pharmaceutical, biotech, and medical device industries.
The communication center is staffed by a variety of HCPs—including nurses and PharmDs—as well as device technicians and healthcare communicators. The center is supported by subject matter experts and highly experienced client services and operational management professionals.
The Diligent Difference
We understand industry challenges. Diligent provides innovative solutions to the difficult challenges faced by our clients. Our broad range of services include medical information and patient engagement programs, creation of health information content, medical device support, telephone-based pharmaceutical sales, and HUB services.
We are a true partner to our clients. Diligent takes a long-term view of our client partnerships, continually investing resources in people, process, and technology to continuously provide the most effective solutions. A key component of our partnership philosophy is the unparalleled level of attention each of our clients receives from senior executives.
We have unmatched expertise. Our subject matter experts have extensive real-world experience in the core elements that underpin a successful Life Science communication center, including laser-focused account management, comprehensive training programs, audit-ready processes, and the nurturing of a healthy work culture in which team members are motivated to always “do the right thing.”
We have a deep and abiding respect for Quality, with a capital Q. No matter how cleverly designed or cost-effective, a solution is of no value unless it’s delivered with consistently excellent quality. Our comprehensive Quality Assurance Management Plan embodies our commitment to providing quality-centric services every step of the way.
“There’s never been a better time to provide the industry with the right people and the latest technology to best serve their needs and those of the people they serve—patients, caretakers, and health care professionals.”
– Mary Anne Greenberg,
Founder and CEO